In order to OWN every lead, CallSource has merged their call tracking platform on top of shopper sessions to empower their digital attribution platform. Dealers can look at all leads generated from offline and online advertising: phone, chat, text and web form leads.
Dealers can SET more appointments by better managing their phone process. Nearly real-time alerts are generated when a phone up is mishandled whether the shopper is not reaching the right person or the sales rep did not invite the shopper into the store. That’s about 40% of today’s dealership calls. Most dealers don’t even know how to measure their phone performance
Some dealers don’t have the manpower to focus on phone ups. CallSource built out the final piece of the puzzle by offering a virtual BDC to help dealers CLOSE more phone ups by leveraging a team of industry experts.