Customers today are looking for convenience and access. The DriveCentric CRM is designed to seamlessly integrate into the dealer’s sales process and provide just that. Even the classic vehicle showroom has been forced to evolve. Though customers aren’t perusing the showroom floor as before, the experience doesn’t need to disappear.
From calls to emails, texts, and Live Rooms, DriveCentric’s CRM brings every conversation into one unified platform. In the customer’s mind, they’ve been having one conversation with your salesperson the whole time. Traditionally, though, you’ve had to navigate between several lines of communication in a complicated sales dance.
Whether your salespeople are on mobile, desktop, or both, they can have a seamless conversation that customers have come to expect.