The Gubagoo ChatSmart platform is aware of your customer’s behavior and browsing history, what marketing campaign they came from, and uses that info to engage the customer with an appropriate, personalized greeting. ( for ex: I see you are looking at a Rav4, Can I help you book your service appointment?)
ChatSmart’s dealer interface allows your staff to jump into conversations with feature-rich tools, such as inventory push, video conferencing, and tight integration with digital retailing. And ChatSmart’s highly-trained chat team is there to back you up with fully managed service.
The platform has over 100 integrations with industry partners, including CRMs, SMS, Facebook Messenger and Facebook Marketplace, Google MyBusiness, WhatsApp, OfferUp, Apple Business Chat, and trade-valuation tools.